Terms and Conditions
Effective date: February 6, 2026.
This Professional Services Agreement ("Agreement") establishes the legal framework under which the Company provides professional, technical, or consulting services ("Services") to the Client.
1. Engagement of Services
Welcome to Metadex LLC ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of our website, products, and services (collectively, the "Services"). By using or accessing our Services, you agree to be legally bound by these Terms. If you do not agree, please do not use our Services. The Company shall provide the Services in accordance with the specifications, service levels, and timeframes agreed upon with the Client. The Company reserves the right to modify or enhance the Services to improve performance or comply with regulatory requirements, provided such modifications do not materially reduce core functionality.
By accessing or using the website, you acknowledge that this Agreement constitutes a legally binding contract between you and Metadex LLC, located at 11369 N Luckenbach, Surprise, Arizona 85388, United States. Metadex LLC owns and operates the Site. If you do not agree to these Terms, you must immediately discontinue your use of the Site and its services.
2. Standards of User Behaviour and Compliance
The Company shall perform the Services with reasonable diligence, expertise, and care. The Client shall provide all necessary information, materials, and access required for successful completion of the Services.
You agree to use the Services only for lawful, personal, and non-commercial purposes. You must not use the Site or Services in any way that violates the rights of others, breaches applicable laws, or interferes with the proper functioning of the platform.
You agree not to:
- access the Services using unauthorized technologies such as bots, spiders, or automated tools;
- bypass or disable any security or content protection mechanisms;
- introduce viruses or harmful code;
- damage, disrupt, or gain unauthorized access to the Services, servers, or accounts;
- remove or interfere with advertising on the Site;
- collect personal data in violation of our Privacy Policy;
- use the Services to promote unauthorized products or services.
All content provided through the Services is for your personal use only. You may not copy, reproduce, distribute, broadcast, rent, or otherwise share the content, nor attempt to modify, reverse-engineer, or circumvent any security or rights-management technology associated with it.
3. Compensation and Billing
The Client agrees to pay fees as outlined in the applicable quotation or agreement. Unless otherwise agreed, payments shall be made in advance and are non-refundable except as expressly stated. Taxes and duties shall be borne by the Client.
Your monthly subscription begins immediately upon successful registration and payment of the applicable fee of $39.99. By subscribing to the services available at Skill Hub, you authorize a recurring charge of $39.99, which will be billed at the time of purchase and automatically every 30 days thereafter until the subscription is cancelled.
Prior to each renewal transaction, you will receive an electronic notification approximately 5–7 days in advance, followed by a confirmation receipt after each successfully processed payment.
The applicable subscription fees and billing information are available within your member account area and in your welcome email.
Failed Payments
If a recurring payment attempt is unsuccessful, Metadex LLC reserves the right to attempt to process the payment again or to apply a temporary discounted membership rate to maintain your access to the Service. If processing the discounted rate is also unsuccessful, Metadex LLC may apply an administrative fee of up to $3.00 in connection with maintaining your subscription until the applicable subscription fee (full or discounted) can be successfully processed.
4. Payment Method Responsibility
Metadex LLC, within the limits allowed by law, is not responsible for any inconvenience, delay, or damages arising from the use of your selected Payment Method, including situations where payments cannot be completed due to issues with the payment provider. Any complaints or disputes related to the functionality or processing of your Payment Method should be directed to the relevant payment service provider in accordance with their respective terms and policies.
If a payment is declined or not processed due to reasons attributable to Metadex LLC, please contact our support team at [email protected] for assistance.
Your Skill Hub membership will appear as skillhb.com on your statement.
5. Cancellation
Subscription Cancellation
You may cancel your subscription at any time after registration. If you cancel after billing has started, the cancellation will take effect immediately, but your account will remain active until the end of the paid billing period.
To cancel your account, you may go to your account settings and choose cancel account. You may also call us at +1 855 799-5084 (Daily 8:00am to 8:00pm, EST) or email us at: [email protected].
Service Termination
Metadex LLC reserves the right to modify, suspend, or terminate the Service or this Agreement at any time, with or without notice, for reasons including but not limited to non-payment, inactivity, misuse of the Service, or violation of these Terms. If you are a paid user and have not violated these Terms, any significant change or termination will normally take effect at the end of the current subscription period unless a prorated refund for the unused portion is provided.
Effect of Termination
Upon termination or cancellation, your right to use the Service will end and access to your account may be removed. Certain provisions of these Terms, including those relating to ownership, liability, and indemnification, will continue to apply.
6. Refunds
We will process any refund due to you (less any deductions due to us) without undue delay and not later than the earliest of 7 days from the date you notify us of your decision to cancel. Refunds will be credited to your card within a maximum of 14 days from this date. We will make the refund using the same means of payment that you used when you placed your order, unless you have agreed otherwise. These cancellation rights do not affect your legal rights.
7. Period of Validity and Termination Conditions
This Agreement remains in effect from the Effective Date until the completion of the Services, unless terminated earlier by either party upon thirty (30) days' written notice. Immediate termination may occur in cases of breach or non-payment.
8. Confidential Information and Non-Disclosure
Both parties agree to maintain strict confidentiality regarding any non-public or sensitive information obtained during the engagement. Disclosure shall be limited to authorized personnel only.
9. Title to Intellectual Property and Works
All pre-existing intellectual property remains the property of its respective owner. Unless otherwise specified, all deliverables or materials created under this Agreement shall be owned by the Company, and the Client receives a limited right to use them for internal business purposes.
10. Personal Data Handling and Security
The Company will process personal data in compliance with applicable data protection laws, ensuring appropriate safeguards and security measures to protect such information.
11. Warranties, Representations, and Commitments
Each party represents that it has the legal authority to enter into this Agreement. The Company warrants that it will perform the Services with reasonable skill and care but makes no other express or implied warranties.
12. Limits of Legal Responsibility
Except in cases of gross negligence or wilful misconduct, the Company shall not be liable for any indirect, incidental, or consequential damages, including loss of data or profits. The Company's total cumulative liability shall not exceed the total fees paid under this Agreement during the twelve (12) months preceding the claim.
13. Financial Shielding Clause
The Client shall indemnify and hold harmless the Company and its representatives from any loss, damage, or claim arising out of the Client's misuse of the Services or breach of this Agreement.
14. Controlling Law and Dispute Settlement Procedures
This Agreement shall be governed by the laws of Arizona, United States of America. Any disputes arising under or in connection with this Agreement shall be resolved through good-faith negotiation, failing which the matter shall be submitted to the courts of Arizona.
15. Entire Agreement and Amendments
This Agreement constitutes the entire understanding between the parties and supersedes all prior arrangements. Any amendments or modifications shall be made in writing and duly signed by authorized representatives of both parties.
Communication Information
For any questions, concerns, or requests regarding this Agreement, please contact us at [email protected] or call us at +1 855 799-5084 (Daily 8:00am to 8:00pm, EST).